Contact Us30
Contact Us
Thank you for shopping with us. If you have questions about our products, orders, payments, shipping, returns, refunds, or warranty service, please contact our customer support team.
Contact Information
Phone: +1 (626) 444-9700
Email: anatolijbabikov655@gmail.com
Business and Shipping Address:
9654 Lower Azusa Rd
Temple City, CA 91780
United States
Business and Customer Support Hours
Our online store and customer support channels are available 24 hours a day, 7 days a week, including Saturdays and Sundays. Orders may be placed online at any time.
We aim to respond to customer inquiries as quickly as possible. During periods of high inquiry volume, email responses may take up to 24 hours.
Order and Shipping Support
All orders are scheduled for delivery within 3 days. After your order ships, tracking information will be sent to the email address provided at checkout.
If your order has not arrived within the stated delivery period, please contact us and provide:
- Your full name
- Order number
- Email address used at checkout
- Shipping address
- A brief description of the issue
Delivery times, order-processing cutoffs, service areas, and possible carrier delays are explained in our Shipping Policy.
30-Day Hassle-Free Returns
Eligible products may be returned within 30 days of delivery. Before returning an item, please contact our customer support team to obtain return instructions and confirm the correct return address.
When requesting a return, please provide your order number, reason for return, and photographs if the item is damaged, defective, or incorrect. Return eligibility, shipping costs, exclusions, and refund processing times are explained in our Return & Refund Policy.
Five-Year Warranty Support
Eligible products are covered by our five-year limited warranty against qualifying defects in materials or workmanship. Warranty coverage begins on the original purchase date.
To request warranty service, please contact us with:
- Your order number or proof of purchase
- Product name or model
- Description of the problem
- Clear photographs or videos showing the issue
Warranty exclusions and claim procedures are provided in our Warranty Policy.
Returns and Location Notice
Please contact us before sending a return or visiting the address listed above. Returns sent without prior authorization may be delayed. Walk-in service, order pickup, and in-person returns may not be available without confirmation.