Shipping Policy30
This Shipping Policy explains how orders are processed, shipped, tracked, and delivered. Please review it before placing an order.
Shipping Carrier
Orders are delivered by the United States Postal Service (USPS). Available USPS services may vary depending on the destination, package size, product type, and service availability.
After your order ships, we will email you a USPS tracking number.
Shipping Destinations
We currently ship to valid addresses within the United States that are accepted by USPS. Available destinations and shipping options will be displayed during checkout.
Customers must provide a complete and accurate delivery address. We do not ship to destinations that cannot be confirmed or serviced by USPS.
Order Processing Time
Orders are normally processed within 0–1 business day after payment and order verification.
Our store and customer-support channels are open 24 hours a day, seven days a week, including Saturdays and Sundays. However, package collection, transportation, and delivery remain subject to USPS operating schedules and federal holidays.
Orders requiring address confirmation, payment verification, or additional customer information may take longer to process. We will contact you if an issue prevents us from shipping your order on time.
Delivery Time
Our estimated total delivery time is 1–3 business days, consisting of:
| Delivery stage | Estimated time |
|---|---|
| Order processing | 0–1 business day |
| USPS transit | 1–2 business days |
| Estimated total | 1–3 business days |
Delivery estimates begin after an order is successfully submitted and payment is authorized. Business days generally exclude federal holidays.
The estimated delivery date will be displayed during checkout or provided in the order confirmation where available.
Order Cutoff Time
Orders submitted before 2:00 PM Pacific Time may begin processing on the same business day. Orders submitted after the cutoff may begin processing on the next business day.
Orders placed on weekends may be prepared by our team, but USPS acceptance, transit, and delivery depend on the carrier’s weekend service schedule.
Shipping Charges
Any applicable shipping charge will be clearly displayed during checkout before payment is submitted. We will not add undisclosed shipping charges after an order has been placed.
Order Tracking
When your order ships, we will send a shipping confirmation email containing:
- Your USPS tracking number
- A link to track the shipment
- Available delivery information
You can track your package through the official USPS Tracking website.
Tracking information may take up to 24 hours after shipment to appear or update in the USPS system.
Delivery Delays
Most orders are expected to arrive within the stated delivery period. Delivery may occasionally be delayed because of:
- Severe weather or natural disasters
- USPS service disruptions
- Federal holidays
- Incorrect or incomplete addresses
- High seasonal shipping volume
- Transportation or security restrictions
- Events outside our reasonable control
If we become aware of a significant delay, we will make reasonable efforts to notify you. A carrier delay does not affect any rights you may have under applicable consumer law.
Incorrect Shipping Address
Please check your address carefully before submitting an order. If you discover an error, contact us immediately.
We will make reasonable efforts to update the address before shipment, but changes cannot be guaranteed once processing or shipping has begun. We are not responsible for delays caused by inaccurate customer-provided information.
If USPS returns a package because the address is incorrect, incomplete, refused, or undeliverable, we will contact you about reshipment or refund options. Any additional shipping charge will be disclosed and agreed to before reshipment.
Lost Packages
If tracking has not updated for an unusual period or your package appears lost:
- Review the USPS tracking information.
- Contact your local USPS office.
- Submit a request through the official USPS Missing Mail page.
- Contact us with your order number and tracking number.
We will review the shipment and work with USPS to determine an appropriate resolution. Confirmed loss claims will be handled according to applicable law and our published policies.
Package Marked “Delivered” but Not Received
If USPS marks your order as delivered but you cannot find it:
- Check your mailbox and all secure delivery areas.
- Ask household members or neighbors whether they accepted it.
- Confirm that the shipping address on your order is correct.
- Allow until the end of the delivery day, as tracking may update early.
- Contact your local USPS office.
- Contact us if the package still cannot be located.
We will help review the delivery details and available options.
Damaged, Incorrect, or Missing Items
Inspect your order after delivery. If an item is damaged, defective, incorrect, or missing, contact us promptly and provide:
- Your order number
- A description of the issue
- Photographs of the product
- Photographs of the shipping box and label
- Photographs of any visible damage
We will review the request and provide a replacement, refund, or other appropriate solution under our Return & Refund Policy and applicable law.
Order Changes and Cancellations
Contact us as soon as possible if you need to change or cancel an order. We cannot guarantee changes or cancellations after the order has entered processing or has been transferred to USPS.
If a cancellation is approved before shipment, the applicable refund will be issued to the original payment method.
Refused and Unclaimed Packages
If a package is refused or remains unclaimed and is returned to us, please contact customer support. We will review the order and explain the available reshipment or refund options.
Any permitted deductions or additional shipping costs will be disclosed in accordance with our Return & Refund Policy and applicable law.
Contact Us
Customer support is available 24 hours a day, seven days a week, including Saturdays and Sundays.
Phone: +1 (626) 444-9700
Email: anatolijbabikov655@gmail.com
Business and Shipping Address:
9654 Lower Azusa Rd
Temple City, CA 91780
United States
Please include your full name and order number when contacting us.